Privacy Policy

GlowHaus Aesthetics

At GlowHaus Aesthetics, your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you visit our website, schedule services, or communicate with us via SMS or email.

1. Information We Collect

We may collect the following personal information:

Contact Information: Name, email address, phone number, mailing address.

Health & Treatment Information: Details relevant to your medical aesthetics care.

Payment Information: Credit card or billing details (processed via secure third-party services).

Digital Information: IP address, browser type, device data, and browsing behavior.

2. How We Use Your Information

Your information is used only for:

• Scheduling and managing your appointments

• Providing treatment and follow-up care

• Responding to inquiries and sending important service updates

• Communicating promotions or skincare advice (only with your consent)

• Improving our services and website experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Patient Health Information & HIPAA Compliance

We are committed to protecting your Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA). PHI is used and disclosed only for purposes directly related to your care, treatment, and payment, or as required by law.

All patient data is securely stored and accessed only by authorized personnel.

4. SMS & Email Communications Compliance

By providing your phone number and/or email address, you consent to receive appointment reminders, service updates, and occasional promotional messages from GlowHaus Aesthetics.

SMS: Message frequency may vary. Message and data rates may apply. You can opt out anytime by replying STOP to any text.

Email: You can unsubscribe from marketing emails at any time using the link provided in the email footer.

To avoid carrier interruptions, we do not send spam or excessive messages, and all messages include clear opt-out instructions.

5. Data Security

We take the security of your data seriously and use industry-standard encryption and safeguards to protect your personal and health information, both online and offline.

6. Third-Party Services

Our website and booking platform may link to third-party tools (e.g., payment processors or scheduling apps). These services maintain their own privacy policies, and we encourage you to review them when providing information directly to those platforms.

7. Your Rights

You have the right to:

• Access and request a copy of your personal data

• Request correction or deletion of your data (as permitted by law)

• Withdraw your consent for marketing communications at any time

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in regulations or our practices. The revised policy will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

GlowHaus Aesthetics

2650 Edith Ave • Redding, Ca • 96001

530-244-2130

Office@glowhausredding.com